Terms of Service – Kirei Papeterie

Terms of Service

These present Terms of Service (hereinafter the "TOS") govern sales made via the Website: These TOS apply to the exclusion of all other conditions. Any order on Kirei Papeterie Online Store implies the full and complete acceptance of these present TOS by the Customer who makes a purchase on the Site. These TOS can be saved and/or printed and are accessible from all pages of Kirei Papeterie Online Store. These TOS may be subject to change at any time, the applicable TOS being those that the Customer accepts when placing his order, and which are accessible from the order confirmation email.


To order items via our Kirei Papeterie Online Store:, all you have to do is make your choice in the Store. Once you have made your choice, you will confirm your order as well as your method of payment, and you will accept these TOS. You will then receive an email acknowledging your order with an order number.


The prices of our products are indicated in Euros, all taxes included (Euro (€) TTC), and do not take into account the costs of Delivery of the Order. These Delivery Costs will be indicated to the customer on the Cart Validation page as well as on the Order summary page, before the Order is validated and paid for.


Product offers are subject to the limits of available stocks. Information on product availability is provided at the time of placing the Order, on the product page. If it turns out that despite the vigilance of Kirei Papeterie, the products ordered are no longer available, Kirei Papeterie will inform the customer by any means (phone call or email) as soon as possible. No debit corresponding to unavailable products will be made to the Customer's bank account in the event of unavailability of one or more products.


In Metropolitain France, for any Order greater than or equal to €49 incl. Tax, the Shipping Costs are free. For any Order less than €49 incl. Tax, the available shipping carrier will be: Colissimo Suivi. Delivery times are only indicative. If they exceed 30 days from the date of the Order, the Sales Contract may be terminated and the Customer reimbursed. Kirei Papeterie Company may provide the Customer with the tracking number of the parcel by email. The risks associated with transport are the responsibility of the Purchaser from the moment the items leave the premises of Kirei Papeterie. The Customer is required to check in the presence of the delivery person, the condition of the packaging of the goods and their contents upon Delivery. In case of damage during transport, any protest must be made to the carrier.


The Customer will have to follow a series of steps specific to each product offered by the Seller Kirei Papeterie to be able to place his order. The Customer must select the Product of his choice by clicking on the Product concerned and choosing the desired quantity and, if necessary, the desired options. A description of the Product with the main characteristics of the Product will be provided on Kirei Papeterie Website. Once the Product has been selected, the Product is placed in the Customer's cart. The Customer can then add as many Products to his cart as he wishes. Once the Products have been selected and placed in his cart, the Customer must click on the cart and check that the content of his Order is correct. Once the Customer has validated the contents of the cart, an automatically completed online form will be displayed to him summarizing the price, applicable taxes and, the Delivery Costs. The Customer is invited to check the content of his Order (including the quantity, characteristics and references of the Products ordered, the billing address, the means of payment and the price) before validating its cart. The Customer can then proceed to payment for the Products by following the instructions on the Website and provide all the information necessary for invoicing and Delivery of the Products. Orders placed must include all the information necessary for the proper processing of Orders. The Customer must also select the Colissimo Suivi delivery method. The Customer can pay for his Products online on the Website using the means offered by Kirei Papeterie, that is to say by Credit Card or via the secured payment system Paypal. At this stage, the Customer also has the option of indicating a Coupon Code which allows him to have a special sale (reduction, products offered) if the Coupon Code is still valid. His Coupon Code is then integrated into his purchase and the Customer will benefit from the reduction. The Customer guarantees to Kirei Papeterie Company that he holds all the authorizations required to use the chosen means of payment. Kirei Papeterie will take all necessary measures to guarantee the Security and Confidentiality of data transmitted online as part of online payment on the Website. As such, it is specified that all payment information provided on the Website is transmitted to the Website's bank and is not processed on Kirei Papeterie Website.


In the event of a single payment by credit card, the Customer's account will be debited as soon as the Product Order is placed on the Website. If the bank refuses to debit a card or other means of payment, the Customer must contact Kirei Papeterie Customer Service in order to pay for the Order by any other valid means of payment. In the event that, for any reason whatsoever, opposition, refusal or other reasons, the transmission of the flow of money owed by the Customer is impossible, the Order will be canceled and the sale automatically terminated.


Under article L121-20 of the French Consumer Code, “the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception, where applicable, return costs”. “The period mentioned in the previous paragraph runs from receipt for the goods or from the acceptance of the offer for the provision of services.” The right of withdrawal can be exercised by contacting Kirei Papeterie Company by email at the following address: If the right of withdrawal is exercised within the aforementioned period, only the price of the Product(s) purchased and the Shipping Costs will be reimbursed, the Return Costs remain the responsibility of the Customer. Product returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be re-marketed in new condition. You must pay the following sums: The direct costs of return and the Additional Costs of Delivery of the goods if you have chosen a delivery method more expensive than the delivery method usually offered by the Website.


In accordance with the law, the Seller Kirei Papeterie assumes two guarantees: of conformity and relating to hidden defects of the products. The Seller reimburses the Buyer or exchanges products that are apparently defective or do not correspond to the Order made. All the Products supplied by the Company Kirei Papeterie benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a Product sold, it may be returned to Kirei Papeterie, which will take it back, exchange it or reimburse it.


All complaints, requests for exchange or refund must be sent within 30 days after delivery by email to the address: contact@kireipapeterie or by sending a letter to: Kirei Papeterie - 1 rue du Jade - 34300 AGDE (FRANCE).


All the elements of the Website are and remain the intellectual and exclusive property of Kirei Papeterie. No assignment of intellectual property rights is made through these TOS. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the website whether in the form of a photo, logo, visual or text.


The performance of Kirei Papeterie's obligations hereunder is suspended in the event of a fortuitous event or force majeure that would prevent performance. Kirei Papeterie will notify the Customer of the occurrence of such an event as soon as possible.


Kirei Papeterie Company undertakes to preserve the confidentiality of the information provided by the Customer, which he would have to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Customer has the right to access, modify and delete information concerning him. He can request it at any time by e-mail to: or by mail to: Kirei Papeterie - 1 rue du Jade - 34300 AGDE (FRANCE).


All the clauses appearing in these TOS, as well as all the purchase and sale transactions referred to therein, will be subject to French law.




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